Privacy policy

Two Temple Place is committed to protecting and respecting your privacy.

This policy explains what personal information we collect the personal information provided to us (i) by registering to be a volunteer, (ii) as members of the Two Temple Place Friends scheme, (iii) through giving an online donation, (iv) by subscribing the Two Temple Place mailing list, (v) by purchasing a ticket to one of our events, (vi) by applying to work at Two Temple Place as an employee (vii) by submitting a venue hire enquiry, (viii) when you submit an enquiry about our learning workshops, (viii) when you submit an enquiry regarding group bookings. This policy also explains how we use this personal information, the conditions under which we may disclose it to others, and how we keep it secure. Please read it carefully to understand our views and practices regarding your personal data and how we will treat it.

Who we are

Two Temple Place is wholly owned and run by The Bulldog Trust, a charity registered in the UK with charity number 1123081. Our address is Two Temple Place, London, WC2R 3BD. The Bulldog Trust is a data controller under the General Data Protection Regulation (the “GDPR”).

What we do

Two Temple Place is owned by registered charity, The Bulldog Trust, and is the focus for the Trust’s philanthropic and cultural activities. Two Temple Place runs a cultural programme comprising an annual exhibition (between January – April) and further events throughout the year.  Additionally Two Temple Place is available for exclusive hire for filming, weddings, charity fundraising, corporate and private events.

Information gathering and usage

Here are the types of personal information we might collect from you. If you would like more information about how we process your data, please email us at info@twotempleplace.org

i) Volunteering

For every volunteer application submitted to us, we request the name, email address, phone number and address of the applicant. We store this information in order to identify individuals who applied to volunteer, contact applicants as and when necessary throughout the application process (for example to inform applicants of their application’s outcome) and to keep accurate records of past volunteer recruitment.

We also consult referees for volunteer applications and we store the names and email address of the applicant’s chosen referees, in order to contact these referees and so that we may attribute their feedback correctly. This information will be requested as part of the application and you will ensure that you have your referees’ consent to provide their contact information before sharing such information with us.

Successful applicants will be contacted as necessary with information related and relevant to the volunteering role, unless we are advised otherwise by the volunteer, or their volunteering position is terminated. Volunteers can withdraw at any time by emailing us at volunteer@twotempleplace.org

ii) Friends of Two Temple Place Membership

For every Friends Membership application submitted to us, we request the name, email address, phone number, address of the applicant and gift aid status. We store this information in order to identify individuals who applied to become Friends, inform applicants of their membership application outcome, and contact Friends as and when necessary throughout their subscription period with details of events, opportunities and information relevant to their membership.

Applicants may also choose to include additional personal information in their application form (including bank name, account number, sort code) which we request if the applicant opts to pay their annual subscription by Banker’s Order. This information will be used to set up a Banker’s Order with the applicant’s bank. This information will be kept until the first payment has been received. Thereafter bank details will be removed from our system and any paper record destroyed.

Some communication with Friends of Two Temple Place (such as the email newsletter) is sent using the third party online platform Mailchimp. By signing up as a Friend of Two Temple Place you are consenting for us to contact you via Mailchimp.

iii) Donations

For every donation submitted to us through the Two Temple Place website we request the name, email address, address and gift aid status of the donor. We store this information in order to thank donors and process gift aid declarations, if applicable.

Online donation payments are processed using a third party platform, Stripe.

iv) Two Temple Place mailing list

We keep a record of the name and email address of every member of our mailing list. This helps us identify mailing list members and enables us to contact them. We also track when they open the emails we send them and how many times they open them. This helps us judge what is of interest to them, which in turn affects our decisions about what we email them about in future.

Members can unsubscribe from this mailing list at any time by emailing us at info@twotempleplace.org with the word “unsubscribe” in the body or subject line of the email.

v) What’s on

Event bookings are taken using the third-party online platform Eventbrite which gathers bookings directly from those interested in attending. Eventbrite then transfers this information to us. We track event bookings to enable us to identify those individuals who have chosen to attend, and to ensure that our events are neither under- nor over-booked. The regulations of the building in which we operate also requires that all attendees to events be checked in by name off a guest list.

vi) Job applications

Whenever we advertise vacancies at Two Temple Place we store and process the personal data of applicants that they have included in their applications for the relevant vacancy, including names, email addresses, phone numbers, employment and education histories, job titles, and previous or current employers. This allows us to assess the applications and inform applicants of the outcome of their applications.

vii) Venue hire enquiries

For every enquiry relating to the venue hire of Two Temple Place we request the name, email address, telephone number, job title, company and any further relevant details relating to that enquiry. We use this information to respond directly to the enquiry. The information is also used to inform prospective clients of any future offers and networking events specific to the venue hire of Two Temple Place.

i) Learning enquiries

For every enquiry submitted through our Learning enquiry form, we request the name, email address and telephone number of the individual submitting the enquiry. We use this information to respond to the enquiry.

ii) Group bookings

For group visits and tours arranged with us, we request the name, email address and phone number of the group leader. We store this information in order to identify groups who have booked for a visit and to contact the group leaders with regard to their visit (confirming the visit, sending visiting information, sending donation receipts where applicable).

Processing your personal data and obtaining your consent

We obtain your consent to process your personal data where we are required to do so by applicable law – for example, where we want to use your contact details for marketing purposes or where the personal data we are collecting from you is “sensitive” and we are not lawfully permitted to process your personal data on any other legal grounds. Where we rely on your consent for processing your personal data, you may withdraw your consent to this processing at any time, by contacting us by email at info@twotempleplace.org.  Please note, however, that withdrawing your consent will not affect the lawfulness of processing based on the consent you gave prior to withdrawal.

Where we process your personal data for direct marketing purposes, we will log any objection you make, stop processing your data for direct marketing purposes, and we will not contact you again.

There may be instances where we process your personal data for our legitimate interests or on the basis of other lawful grounds (i.e., because we have established a relationship with you and need to process your personal data in order to provide you with the information and/or services you have requested), without having obtained your consent. We do not seek your consent in such cases largely so that we can provide you with services in an efficient way (or where in some cases it might not be possible for us to seek your consent because we must process personal data, for example, for the detection of fraud). Before processing your personal data, we will consider your rights and freedoms and will only commence such processing where we do not think your rights will be infringed.

Such legitimate interests include the processing and storage of personal data provided in connection with applications for volunteering and Friends membership, private hire clients and suppliers, and job applications we receive.

Storage of your information

All information you provide to us is stored on our secure servers at Two Temple Place, London, WC2R 3BD, and 11-21 Paul Street, London EC2A 4JU. We maintain appropriate administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of your personal information in accordance with local legislation where applicable.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to us via our website or by email; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorized access.

Period for which we store your personal data

We only store your personal data for as long as we require it in order to fulfil the purpose for which it was collected or provided to us (unless a legal obligation requires us to keep it for longer).

Transfers of your information

We limit access to personal data we collect about you to our employees and service providers who we reasonably believe need to have access to your information to provide you with the information or services you request from us. Such third parties may include our approved sub-contractors, business partners, suppliers, or other third-party organizations providing administrative, IT or other services to us.

Where we share information, these entities may aggregate your personal data that they receive from us with other personal data that they already hold about you.

We will also disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with a legal obligation, or to protect the rights, property, or safety of Two Temple Place, The Bulldog Trust, our customers, or others.

If we transfer your personal information we will always do so under strict conditions of confidentiality and with appropriate security safeguards.

Links to external content

We include links to third party websites in our correspondence to you via email and on our website. By clicking on a link you will be redirected to a third party’s site which is not necessarily affiliated with Two Temple Place. Any personal data you provide to these third parties via their websites will be handled by the third party in accordance with their own privacy policy, not Two Temple Place’s. Two Temple Place does not accept any responsibility for the processing of your personal data by a third party. Some of these third parties are based outside the European Economic Area (“EEA”) where data protection laws may not provide the same level of protection for your personal data as provided for under European data protection laws.

Social media sites

We operate a number of social media pages (Twitter, Facebook and Instagram). Although this policy covers how we will use any data collected from those pages it does not cover how the providers of social media websites will use your information. Please ensure you read the privacy policy of the social media website before sharing data and make use of the privacy settings and reporting mechanisms to control how your data is used.

Data we receive from third parties

As described above, we use third parties to help us provide our services. In some cases, you will be directed to a third party online platform where your personal data will be collected on our behalf and provided to us. For example, we use Eventbrite to collect RSVPs and bookings for events. In this case, the third party provider will subsequently transfer to us the personal data you provide. This data will only be stored for as long as we require it, and will be handled in accordance with data protection laws and in compliance with the principles set out in this policy.

Your rights

You have the following rights in connection with your personal data:

  • Access.  You may contact us at any time in order to request access to the personal information we hold about you. We will confirm whether we are processing your personal data, provide details of the categories of personal data concerned and the reasons for our processing. We can also provide you with a copy of your personal information on request.
  • Rectification.  If the information we hold appears to be inaccurate we will not use it until it is verified. You can ask us to correct or complete your personal data by contacting us at any time.  To the extent possible, we will inform anyone who has received your personal data of any corrections we make to it.
  • Restriction. In certain circumstances, it may be possible to require us to limit the way in which we process your personal information (i.e., require us to continue to store your personal data, but not otherwise process it without your consent).
  • Erasure.  You may ask to have the information on your account deleted or removed.  We will try to do so promptly, and, to the extent possible, we will inform anyone who has received your personal information of your request. However, we must keep track of certain transaction information, such as past purchases and similar information, for legal compliance purposes, so we may not be able to fully delete your information in certain circumstances.
  • Receiving/transferring your personal data. In some cases, you may have the right to also ask us to send you the personal data we hold on you in an electronic, structured and user-friendly format, or you may ask us to send this data to another entity.  Please note that if you choose to ask us to send your personal data to you or another party, this may impact our ability to provide the products and services you requested.
  • Object.  Where we are processing your personal information without your consent to pursue our legitimate interests, you may object to us processing your personal data. In particular, where we are using your personal data to contact you for marketing purposes, you may object to such processing at any time.
  • Automated decision-making. You have the right to be informed of any automated decision-making, including profiling, used in connection with your personal data, and we will provide information about the logic we apply, as well as the significance and consequences of such processing.
  • Complaints. If you have a complaint about our processing of your personal data, please contact us at info@twotempleplace.org. If you are located in the EEA and you believe that our processing of your personal data is in breach of data protection law, you have the right to lodge a complaint with the relevant data protection supervisory authority in the country where you are based or any place in the EEA where you believe the infringement has occurred. A list of EU national data protection authorities can be found here.

Changes to your details or preferences

We aim to keep our records as up-to-date and accurate as possible. You can review, change or delete the personal information you have provided to us by emailing us at info@twotempleplace.org.  You may have the right to ask us not to process your personal data for marketing purposes. In such circumstances, we will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by emailing us at info@twotempleplace.org. Please note that if you ask us to delete your data this may impact on our ability to provide the services you request. In addition, we may keep track of certain information for legal compliance purposes, so we may not be able to fully delete it in certain circumstances.

Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

How you can contact us

Questions, comments and requests regarding this privacy policy should be emailed to info@twotempleplace.org

 

Updated: 14/05/18